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About Us

Our mission is to provide housing solutions to our community that break through the mold of “ordinary” and “acceptable” in today’s world. We strive to be exceptional in communication, reliability, and innovation. We want to raise the current expectations of property management companies and elevate the standard of care that is provided to our neighbors and communities.

Picture of Andrew Sucato

Andrew Sucato

Founder

Hi, I'm Andrew, the founder and owner of BTS Properties. I’ve always been fascinated by personal finance and figuring out how to make my money work for me. My real estate journey actually started back in high school after reading Rich Dad Poor Dad. Later, when I landed a job as a software engineer at Caterpillar, I put those ideas into action and bought a duplex—living in one side and renting out the other.

That was my crash course in being a landlord! We made a lot of mistakes in those early days, but we eventually bought a couple more properties. Along the way, we learned exactly what worked and, more importantly, what didn't work. As our portfolio grew, I tried to find a local property management company to take over the day-to-day operations, but I couldn't find anyone who felt like a good fit or managed things the way an investor truly needs.

So, I decided to build it myself. I pulled from my software engineering experience—specifically how to build and optimize great systems—and applied it directly to property management. Today, my focus at BTS Properties is using those systems, paired with our hands-on experience, to deliver a completely stress-free experience for our owners and excellent homes for our residents.

Passions and Interests:

Outside of work, you can likely find me running or biking to train for a triathlon (I just try to survive the swim!), or playing the piano. I also love traveling and learning about other places and cultures. There's something to learn from everyone :)

Accomplishments:

  • Marrying the best wife in the world, Allie.

  • Completing a Half Ironman in 2025.

  • Helping our owners achieve their financial goals through real estate.

Personal Quotes:

  • "How we do anything is how we do everything."

  • "Disappointment is the result of mismatched expectations."

Fun Facts: 

I have eaten the exact same meal for breakfast pretty much every day since middle school: three eggs over easy, two pieces of toasted Dave’s Killer Bread, and a side of Daisy 2% cottage cheese.

Future Goals: 

To continue building a team of awesome, talented people so we can deliver an exceptional experience to both our owners and residents.

Picture of Elsa Ruiz

Elsa Ruiz

Resident Services Coordinator

Prior to entering the property management industry, I worked for a home builder, where I developed a passion for both project management and real estate. That experience led me to an opportunity in property management, and I have now spent more than six years helping owners and residents navigate the day-to-day aspects of rental housing. I’m excited to bring my experience and knowledge to the BTS team as a Resident Services Coordinator.

Passions and Interests:

Provide excellent customer service on a daily basis 

Accomplishments:

I have two degrees, one in criminal justice and one in psychology.  

Personal Quotes:

Whatever the mind can conceive and believe it can achieve. 

Fun Facts:

I have had the pleasure of visiting 30 countries and counting. 

Future Goals:

I always strive to improve my customer service and communication skills to provide better service to our residents and owners. 

Picture of Allie Sucato

Allie Sucato

Co-Founder

Hi I’m Allie, Andrew’s wife and partner in life and business! Together we have built BTS Properties from the ground up and I have loved watching Andrew’s vision come to life. Building something meaningful together in our home community is truly an amazing feeling. Alongside property management, I work as a Registered Nurse—a career built entirely on taking care of people, listening to their needs, and solving problems under pressure.

I take that same passion for helping others with me into BTS Properties. Whether you are a resident looking for a place that truly feels like home or a property owner looking for a team you can trust, I’m here to ensure you feel supported every step of the way. When you work with us, you aren't just getting a property manager; you're getting a dedicated team that cares about people first.

Passions and Interests:

Outside of work, you can find me enjoying active hobbies like yoga, swimming, running and hiking! I have a passion for traveling to new places and learning about other cultures and ways of life, it's a big world and there is so much to see! I also love animals, you may find me volunteering at River City Cat Cafe or asking to pet your dog on a walk. 

Accomplishments: 

  • Marrying my best friend , Andrew in 2024

  • Completing a half marathon in 2026

  • Helping people physically, mentally and financially through nursing and property management

Personal Quotes: 

“If you fail to plan you plan to fail”

"The goal is not to be better than the other man, but your previous self." 

Fun Facts: 

I have lived in 6 different states (Florida, Ohio, Kentucky, West Virginia, North Carolina & now Illinois). They all have amazing different things to offer from people to activities to culture!

Picture of Sofia & Sydney Sucato

Sofia & Sydney Sucato

Chief Nap Coordinator & Director of Structural Integrity (Scratching Post Division)

Hi, we’re Sofia and Sydney, and we’re the real brains behind the operations at BTS Properties! While Sofia handles workplace relaxation by tracking down the absolute best sunny spots on the floor, Sydney heads up quality control by rigorously testing the durability of every scratching post in the office. While we may rarely respond to emails, our commitment to maintaining a calm, low-stress office environment is unmatched. 

Accomplishments

  • Successfully achieved a combined office record of 22 hours of napping in a single business day.

  • Thoroughly inspected, approved, and shredded every piece of plastic that entered the office

  • Maintained a perfect 100% track record of defending the workspace from rogue laser pointers

Two Personal Quotes

  • "Meow."

  • "If it's not meant for sleeping or scratching, why is it in our office?"

Fun Facts

  • We can both transition from a dead sleep to a high-speed hallway sprint the exact second a treat bag crinkles.

  • We consider ourselves excellent administrative assistants because we love to knock pens off the desk to ensure they still work.