Resident Benefit Package

Our Resident Benefit Package is designed to enhance the rental experience for residents in Peoria, IL, while helping maintain the quality and care of the homes we manage. This program provides added value, convenience, and peace of mind for residents by combining essential services and benefits into one simple package. By setting clear expectations and offering modern tools, we create a smoother rental experience for both residents and property owners.

Residents enrolled in our BTS Properties Resident Benefit Package enjoy features such as secure online rent payments, streamlined maintenance requests, and proactive communication throughout their lease. These benefits help encourage on-time payments, responsible tenancy, and faster issue resolution. The result is a more comfortable living experience for residents and a well-maintained property that supports long-term rental stability.

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Owner or Renter?

As Your Peoria Property Manager, We Take Care of Everything.

Marketing

Strategic marketing is essential to successful rentals. BTS Properties provides expert market analysis and targeted rental marketing to attract qualified tenants quickly while maximizing your return on investment.

Resident Screening

We conduct thorough tenant screening, including credit, background, income, and rental history checks. Our process helps place reliable tenants and protects your investment from unnecessary risk.

Rent Collection

Get paid on time without the hassle. BTS Properties manages rent collection through secure systems, ensuring consistent cash flow and direct deposits so you never have to chase payments.

Maintenance

We protect your property with timely maintenance and detailed move-in and move-out inspections. All issues are documented and addressed promptly to preserve value and tenant satisfaction.

Financial Reporting

With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements and stay in tune with how your investment is performing.

Eviction Protection

If eviction becomes necessary, we help protect your investment by covering the cost of a simple uncontested eviction (restrictions apply) and managing the process professionally.

Resident Benefit Package

Our Resident Benefit Package improves the tenant experience while encouraging responsible tenancy, resulting in fewer issues, reduced turnover, and better long-term property performance.

you’re protected with our guarantees

HappinessGuarantee

We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.

Results Guarantee

With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything.

Insured Resident Guarantee

We guarantee that every resident we place will have renters insurance by placing them on our master insurance policy.

Good ResidentGuarantee

If a resident we place does not fulfill at least 11 months of their lease term, we will place another resident with no leasing fee.

Eviction ProtectionGuarantee

Free! BTS Properties will pay up to $1000 to cover eviction costs.

PetGuarantee

Free! BTS Properties will pay up to $1000 to cover damage from pets (Eviction and Pet damage guarantee covers up to $1000 combined)

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