Maintenance and Property Inspections
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
Get started with your FREE PROPERTY CONSULTATION by completing the form .
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Owner or Renter?
As Your Peoria Property Manager, We Take Care of Everything.
Marketing
Strategic marketing is essential to successful rentals. BTS Properties provides expert market analysis and targeted rental marketing to attract qualified tenants quickly while maximizing your return on investment.
Resident Screening
We conduct thorough tenant screening, including credit, background, income, and rental history checks. Our process helps place reliable tenants and protects your investment from unnecessary risk.
Rent Collection
Get paid on time without the hassle. BTS Properties manages rent collection through secure systems, ensuring consistent cash flow and direct deposits so you never have to chase payments.
Maintenance
We protect your property with timely maintenance and detailed move-in and move-out inspections. All issues are documented and addressed promptly to preserve value and tenant satisfaction.
Financial Reporting
With our detailed financial reporting tools, it's never been easier to keep tabs on your investment. Log into your owner portal to view statements and stay in tune with how your investment is performing.
Eviction Protection
If eviction becomes necessary, we help protect your investment by covering the cost of a simple uncontested eviction (restrictions apply) and managing the process professionally.
Resident Benefit Package
Our Resident Benefit Package improves the tenant experience while encouraging responsible tenancy, resulting in fewer issues, reduced turnover, and better long-term property performance.
you’re protected with our guarantees
HappinessGuarantee
We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.
Results Guarantee
With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything.
Insured Resident Guarantee
We guarantee that every resident we place will have renters insurance by placing them on our master insurance policy.
Good ResidentGuarantee
If a resident we place does not fulfill at least 11 months of their lease term, we will place another resident with no leasing fee.
Eviction ProtectionGuarantee
Free! BTS Properties will pay up to $1000 to cover eviction costs.
PetGuarantee
Free! BTS Properties will pay up to $1000 to cover damage from pets (Eviction and Pet damage guarantee covers up to $1000 combined)
Areas We Serve
- Peoria
- East Peoria
- Dunlap
- Washington
- Metamora
- Creve Coeur

